You get in, push the key into the ignition, and it refuses to turn. It is a common problem and usually has a simple cause. The most important rule is not to force it, because a snapped key makes the job harder and more expensive.
Try the Steering Lock First
The most frequent cause is a locked steering wheel. If the wheels were turned when you parked, the steering lock can bind against the ignition. Gently rock the steering wheel left and right while applying light pressure to the key. Often the lock releases and the key turns.
Check the Key Itself
Worn, bent or damaged keys do not align properly with the pins inside the lock. Try your spare key. If the spare works, the original is worn out and should be replaced before it fails completely. Our car key replacement service cuts and programs a fresh key at your vehicle.
Dirt, Debris and Cold Weather
Dust, lint and grime build up inside the ignition over time. In winter, moisture can freeze inside the lock. Do not spray random lubricants into the barrel, since some attract dirt and make things worse. If the problem keeps returning, the barrel needs professional attention.
A Failing Ignition Barrel
If the key feels loose, sticks, or only works with wiggling, the ignition barrel may be worn out. A failing barrel can leave you stranded without warning. Our ignition barrel repair and replacement service fixes this at your location, and our steering lock repair service deals with a faulty column lock.
What Not to Do
Do not hammer the key, use pliers on it, or spray strong chemicals into the lock. Each of these can break the key off inside the barrel or damage the electronics around it.
Mobile Help Across Norfolk
You do not need a tow truck. We repair ignitions where the car is parked.
If you are in the city, our auto locksmith in Norwich team can reach you quickly. In West Norfolk, call our auto locksmith in King’s Lynn service. For coastal drivers, our auto locksmith in Great Yarmouth cover runs through nights and weekends, and our auto locksmith in Thetford service covers Breckland and the forest areas.
Stranded Right Now?
Our emergency auto locksmith service runs 24/7, including bank holidays. Call 07395 328717 or message us on WhatsApp with your registration and a short description of the problem.
Frequently Asked Questions
Why won’t my car key turn in the ignition?
The most common causes are a locked steering wheel, a worn key or a failing ignition barrel.
Can a snapped key be removed on site?
Yes. A mobile locksmith can extract a broken key and cut a replacement at your vehicle.
Do I need to tow the car for an ignition repair?
No. We repair and replace ignition barrels at your location.
How much does ignition repair cost?
It depends on the make and model, so send your registration for a clear quote before work starts.